Helplines
If you are young and you want help with a particular aspect of your life, there are people to call. One place to start is to call one of the national helplines which we list here.
Needing emergency housing
Shelterline: Tel. 0808 800 4444, 8am-8pm seven days a week. (Calls are free from UK landlines.)
London Street Rescue: Tel. 0870 383 3333
Problems at home
Running away from home or missing people
Missing People: Freephone Tel. 0500 700 700 (24hrs)
- Runaway helpline: Freephone Tel. 0808 800 70 70 (24hrs)
Violence or abuse at home
- Childline: Freephone Tel. 0800 1111 (24hrs)
- National Domestic Violence Helpline: Freephone Tel. 0808 2000 247 (24hrs)
Health
Depression or mental health, including suicidal thoughts
- The Samaritans: Tel. 08457 90 90 90 (24 hours)
- Saneline: Tel. 0845 767 8000 (6pm-11pm)
- HOPEline: Tel 0800 068 41 41 (open Mon-Fri 10am-5pm and 7pm-10pm, and 2pm-5pm on weekends)
General health
- NHS Direct: Tel: 0845 4647 (24 hours)
Drugs and alcohol
- FRANK: Freephone Tel. 0800 77 66 00 (24 hours)
- Drinkline: Freephone Tel. 0800 917 82 82 (Monday-Friday 9am-11pm)
Sexual health
- Sexual Health line: Freephone Tel. 0800 567 123 (24hrs)
- Brook Young People's Information Service : Freephone Tel. 0800 0185 023 (9-5 Monday-Friday).
Money matters
- National Debt Helpline: Freephone Tel. 0808 808 4000
- Credit Action: Freephone Tel. 0800 138 1111
Asylum, being a refugee, or immigration
- Asylum Aid Helpline: 020 7247 8741 (open Mon 2-4.30pm and Thurs 10am-12.30pm)






