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WE'RE HERE TO HELP

See what our volunteers have done

A Centrepoint mentee's experience:

I first moved to the UK aged 16 as a refugee from Eritrea. When I got to London I was homeless. I felt that without my own home I couldn't go anywhere with my life. I was then referred to Centrepoint and it felt like home. After living there for about ten months I was offered a mentor and started meeting with John once a month. 

John was very friendly, professional and knew the world. He helped me believe that I could really be something and gave me confidence in myself. He helped with my studies and English skills as well as building my CV. 

After 12 months my match with John ended and in that time my confidence had grown and I had learnt to recognise my strengths and weaknesses. I was able to focus more and my communication skills had improved a lot.

I began meeting my new mentor Andrew a short while after my match ended with John. I recently had an interview for a job, Andrew helped me practise my interview technique and called me before the interview, which helped me feel better about it, and I got the job!

London now feels like home to me and I am happy here but I couldn't have got to where I am now without Centrepoint. 

 

Richard's Volunteering Story

Richard is retired but volunteers for Centrepoint one day each week as a Refugee Support Worker. After a career in local government finance and having worked with refugees and asylum seekers in Southend for eight years, Richard decided to use his expertise and time productively by volunteering at Centrepoint.

As a refugee support worker, Richard's main responsibility is to make contact with the asylum seekers and refugees living in Centrepoint services and respond to whatever their needs may be.

Refugee's needs are often diverse and wide-ranging, and this makes Richard's role responding to their problems continually different and stimulating. His most common tasks involve offering immigration and benefits advice, helping refugees and asylum seekers to complete any necessary documentation or improve their English and also to help resolve any personal issues.

For refugee's preparing to sit the British citizenship tests, Richard is there to assist them, which usually entails taking mock citizenship tests online. If a young person is about to submit an application for employment, Richard proof reads it. Refugees and asylum seekers have the same issues as other young people but often have additional problems too and Richard's aim is to ease such difficulties.

Richard admits that volunteering for Centrepoint is a rewarding experience and it ensures that he is making himself useful in retirement.

Youth Volunteering Project: Frederick Street Garden

 Frederick St Group Photo

A group of youth volunteers came together in April to redesigned the gardening at one of services planting vegetables and herbs for the young people.   

The aim of the project was to create a space where young people could engage with the natural environment. The vegetables and herbs will be used in the young people's cooking and catering workshops.

We are looking forward to seeing the plants flourish in the summer months!

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